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Refunds and Change of Dates


Dear Ticket Buyers, 
Due to the government mandated enhanced community quarantine, the following events have been cancelled or postponed. Tickets to all of the events are eligible for refunds. 
Cancelled Events: 
  1. The Band’s Visit (Atlantis Theatrical Entertainment Group) 
  2. PPO Season (Philippine Philharmonic Orchestra/CCP) 
  3. Women and the Future of Work (Connected Women) 
  4. Anna in the Tropics (Repertory Philippines) 
  5. Matilda the Musical (GMG Productions & GWB Entertainment) 
  6. Rama Hari (Ballet Philippines/CCP) 
  7. Ruel Free Time World Tour (Music Museum)

Postponed Events 
  1. Titas of Manila (Viva Live Inc) 
  2.  Aegis Rocks (Resorts World Manila) 
  3. Budakhel (Resorts World Manila) 
  4. Carousel (Repertory Philippines) 
  5. Ward 448 (Frontline Production & Training Development, Inc.) 
  6. Beethoven Festival (MCO) 
  7. Odette Quesada: Hopeless Romantic The Repeat
  8. Under my Skin (PETA)
  9. Tabing Ilog (ABS-CBN)
  10. April Fools (Comedy Manila)
  11. Sandbox Fest (The Sandbox Collective)
  12. 80’s Saturdate (Music Museum)
  13. JR Richards of Dishwalla (Eastwood)
  14. JR Richards of Dishwalla (Cebu)
  15. Bongga Ka Day!(Resorts World Manila)

Refund Details

For Credit Card Transactions: 
  • Tickets to cancelled events: will be automatically refunded. Please allow 1 to 2 weeks for processing. 
  • Tickets to postponed events: you have the option to refund, or rebook to a later event date. Please email us your request at tickets@ticketworld.com.ph with the following format: Subject:  Event Title : Order No. - Refund or Rebook Date (Ex. Aegis Rocks – 9871283 Rebook for 20 Jun 2020)  
For Cash and Debit Card Transactions: 
  • Tickets to cancelled or postponed events As soon as TicketWorld office re-opens for regular business, we will contact you to schedule your visit to  rebook or return your ticket and avail of a refund.  

TicketWorld head office and all our outlets are closed and our hotline (8891.9999) is temporarily unattended. For immediate assistance, please call our mobile hotlines from 9am to 6pm: +63.917.550.6997 (Globe) or +63.999.954.5922 (Smart) or email us at tickets@ticketworld.com.ph 

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